The USA toll free number (1-800-323-1545) is down. Please call 1-800-661-5332 for assistance. Thank you for your patience.
ITL Newsletter
Subscribe to our newsletter for the latest news.
User login
Smart System
Featured Literature
Featured Video
You are here
Recent News
New Stainless Steel Manifolds
HeatLink is pleased to announce our new line of Stainless Steel Manifolds. They offer some of the highest quality and reliability in the North American market. Compared to previous versions, they boast improved performance characteristics and stable pricing. All sizes and configurations are being produced in Italy.
This change affects all 1¼" and 2" Stainless Steel Manifolds as well as all panel models that utilize stainless manifolds. To be able to differentiate from past manifolds (for service/repair), new SKU/part numbers have been created. Also note, that although the 2" manifold will be replaced with a 1½" manifold, the specifications are comparable.
The new manifolds will begin shipping August 1st.
Download the 1¼” comparison sheet, or the 2" to 1½" comparison sheet.
Covington, Tennessee Warehouse Damaged by Tornado
The HeatLink warehouse located in Covington, TN was severely damaged by a tornado on Friday, March 31st. It is now closed indefinitely.
We are thankful that none of our employees were hurt.
We are in the process of moving operations to a new US warehouse.
In the short term, most shipments will come from our Calgary, Canada warehouse.
We expect minimal disruptions to customers.
Thank you for your patience and understanding.
New Product! PEX F1960 Expansion Ball Valves
HeatLink has added 1/2" to 2" PEX ball valves for F1960 expansion connection systems. Made of no lead brass, these ball valves are approved for use in potable and hydronic systems.
Features include:
- Full port for maximum flow
- Lead free brass for potable water compliance
- Resistance to de-zincification
- Corrosion resistance to chemicals found in water and gas
- High strength brass for long term reliablity
- F1960 PEX connections for use with the HeatLink expansion system
| Size | Stk# | Submittal |
|---|---|---|
| 1/2" PEX F1960 | EX23305NL | Download |
| 3/4" PEX F1960 | EX23322NL | |
| 1" PEX F1960 | EX23328NL | |
| 1-1/4" PEX F1960 | EX23335NL | |
| 1-1/2" PEX F1960 | EX23341NL | |
| 2" PEX F1960 | EX23354NL | |
| 3/4" PEX F1960 x 3/4" MNPT | EX23822NL | Download |
New Product! PEX F1807 Press Ball Valves
HeatLink has added 1/2" to 2" PEX ball valves for F1807 press connection systems. Made of no lead brass, these ball valves are approved for use in potable and hydronic systems.
Features include:
- Full port for maximum flow
- Lead free brass for potable water compliance
- Resistance to de-zincification
- Corrosion resistance to chemicals found in water and gas
- High strength brass for long term reliablity
- F1807 PEX connections for use with the HeatLink press system
| Size | Stk# | Submittal |
|---|---|---|
| 1/2" PEX F1807 | 23305NL | Download |
| 3/4" PEX F1807 | 23322NL | |
| 1" PEX F1807 | 23328NL | |
| 1-1/4" PEX F1807 | 23335NL | |
| 1-1/2" PEX F1807 | 23341NL | |
| 2" PEX F1807 | 23354NL | |
| 3/4" PEX F1807 x 3/4" MNPT | 23822NL | Download |
Congratulations Wade Peterson, CHC 2021 Award of Merit
HeatLink congratulates Wade Peterson on receiving the 2021 Canadian Hydronics Council Award of Merit. It is well-deserved. (Please see the Canadian Institute of Plumbing and Heating (CIPH) Press Release link for more details.) We are grateful to have such a dedicated, hard working, industry expert in our employ. His vast experience and personable yet professional manner is invaluable.
All the best Wade from the team at HeatLink!
1-1/4", 1-1/2", and 2" F1960 Expansion Fittings and Rings are Now Available!
HeatLink® has expanded their F1960 PEX-a Potable Water Expansion System to include large dimension sizes. 1-1/4", 1-1/2", and 2" high performance polymer (HPP) fittings, no lead (Eco)brass fittings, and PEX-a expansion rings are now available.
Perfect for high flow water distribution applications, such as mains and risers.
PEX-a Expansion Rings use the strong shape memory of PEX-a to form a watertight seal.
The PEX-a tubing and expansion ring are expanded with a specialized tool and allowed to contract in order to form the connection. As the PEX-a contracts the connection will strengthen.
The PEX-a process produces a higher degree and greater uniformity in crosslinking, resulting in product with significantly improved material properties with respect to temperature, pressure, strength and chemical resistance.
Fittings and rings are also available in ½", ¾", and 1" sizes for all your small dimension plumbing needs.
Contact your local sales representative or regional sales manager for more information.
| Literature | |||
|---|---|---|---|
 |
 |
Installation Guide | |
 |
Trifold |  |
Submittals |
| Products | |||
 |
 |
HPP Multiport Tees | |
 |
HPP Fittings |  |
No Lead Brass Fittings |
New Product: F1960 PEX-a Potable Water Expansion System
The HeatLink F1960 PEX-a Potable Expansion System is an exciting new addition to our product offering that is helping us expand (see what I did there?) our Potable system solutions to a variety of new markets in the US and Canada.
Contact your local sales representative or regional sales manager for more information.
| Literature | |||
|---|---|---|---|
|
|
Installation Guide | |
|
Brochure | |
Submittals |
| Products | |||
|
|
HPP Multiport Tees | |
|
HPP Fittings | |
No Lead Brass Fittings |
US Customer Service and Distribution Update
To best serve and support customers in the United States, HeatLink Group Inc. is pleased to announce a restructure to include a new division: HeatLink Group USA.
HeatLink Group USA will act as the Sales and Distribution operation for HeatLink Group Inc. in the United States and will focus on aligning Sales, Customer Service, and Supply Chain Management resources to meet the needs of its American customer base.
As an initial step in this new division’s efficiency, HeatLink Group USA Customer Service, Distribution, and Accounts Receivable will now all be in the United States Below is contact information for these relocated operations. We thank you in advance for updating your records and systems.
HeatLink Group USA Customer Service
150 Schilling Blvd., Suite 201
Collierville, TN 38017
Phone: 1-800-323-1545
Fax: 1-888-800-8114
For Customer Service Questions: csr@heatlinkgroupusa.com
To Place Orders: orders@heatlinkgroupusa.com
HeatLink Group USA Accounts Receivable
Please send payments to the lockbox information below:
1774 Paysphere Circle
Chicago, IL 60674
For credit questions: credit@heatlinkgroupusa.com
HeatLink Group USA Distribution Center
3400 Mueller Brass Road
Covington, TN 38019
The HeatLink Group Inc. operation in Calgary, Alberta Canada, will continue to manufacture Heatlink® and PureLink® PEX tubing, serve as the company’s Canadian Sales and Distribution arm, and provide technical/design support for all customers, including HeatLink Group USA customers.
Brian Barksdale, an experienced industry professional with 19 years of service with Mueller Industries, will be leading HeatLink Group USA. Manufacturer sales representatives and agencies currently under contract and selling in the United States for HeatLink Group Inc. will continue to be utilized by HeatLink Group USA.
HeatLink Group USA’s market focus, unique resources, and quality products will offer great opportunities for our American customers to grow their PEX business. To learn more, please contact your local sales representative, HeatLink Regional Sales Manager, or Brian Barksdale at (850) 284-6623.
US Warehouse Expansion and Relocation
The growing demand for HeatLink’s innovative range of radiant heating and plumbing solutions means that the company now requires additional warehousing and distribution capacity.
HeatLink has doubled its available space in its new US distribution hub in Covington, Tennessee, a facility that is co-located with HeatLink’s parent company Mueller Industries.
Shipments from the current Grand Rapids warehouse facility will cease in early January, and orders will be fulfilled exclusively from the Calgary warehouse for approximately one month.
HeatLink has increased inventory and personnel resources in Calgary to ensure consistent service for HeatLink’s customers.
Shipping from the new Covington facility will begin in early to mid-February.
3400 Mueller Brass Road
Covington, TN 38019
Once the new facility is fully operational, shipping lanes to all North American destinations will be optimized for ship times and costs to best suit our customers.
Manfred Schmidt, president of HeatLink Group, states, “The added space and additional loading dock capacity at the Covington facility will ensure we can continue to grow while maintaining our high standards in customer service and logistics.”
CIPHEX West 2018 New Product Competition Winner
The HeatLink Smart system was chosen by a jury of industry experts as the winner in the Controls and Instrumentation Category.
To be a finalist, each product must have demonstrated innovation in terms of utilization for function, while offering a variety of benefits to the industry members who sell, install or specify the products and, ultimately, to the end-user.
The HeatLink® Smart System includes thermostats, modules, actuators, and relays to wirelessly control a heating system. The addition of smart plugs and sensors expand the system into day to day life.
The heart of the system is the Wireless Internet Gateway. The Gateway coordinates the devices, and connects to the building's Internet to create a secure path to the HeatLink® Smart System app.
HeatLink staff proudly accepted the award at our booth.
Pages
©2022 HeatLink Group Inc.
HeatLink, DryBelow, DryAbove, EndBend, HeatSeal, PureLink, SpacerClip, StatLink, and TwistSeal are either trademarks or registered trademarks of HeatLink Group Inc.
Theme by Danetsoft and Danang Probo Sayekti inspired by Maksimer