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Recent News

1-1/4", 1-1/2", and 2" F1960 Expansion Fittings and Rings are Now Available!

Thursday, June 25, 2020

HeatLink® has expanded their F1960 PEX-a Potable Water Expansion System to include large dimension sizes. 1-1/4", 1-1/2", and 2" high performance polymer (HPP) fittings, no lead (Eco)brass fittings, and PEX-a expansion rings are now available.

Perfect for high flow water distribution applications, such as mains and risers.

PEX-a Expansion Rings use the strong shape memory of PEX-a to form a watertight seal.

The PEX-a tubing and expansion ring are expanded with a specialized tool and allowed to contract in order to form the connection. As the PEX-a contracts the connection will strengthen.

The PEX-a process produces a higher degree and greater uniformity in crosslinking, resulting in product with significantly improved material properties with respect to temperature, pressure, strength and chemical resistance.

Fittings and rings are also available in ½", ¾", and 1" sizes for all your small dimension plumbing needs.

 

Contact your local sales representative or regional sales manager for more information.





Literature

Product Catalog - Canada
Product Catalog - USA

Installation Guide
Trifold Submittals
Products

PEX-a Expansion Rings

HPP Multiport Tees
HPP Fittings No Lead Brass Fittings

New Product: F1960 PEX-a Potable Water Expansion System

Thursday, August 1, 2019

The HeatLink F1960 PEX-a Potable Expansion System is an exciting new addition to our product offering that is helping us expand (see what I did there?) our Potable system solutions to a variety of new markets in the US and Canada.

Contact your local sales representative or regional sales manager for more information.





Literature

Product Catalog - Canada
Product Catalog - USA

Installation Guide
Trifold Submittals
Products

PEX-a Expansion Rings

HPP Multiport Tees
HPP Fittings No Lead Brass Fittings

US Customer Service and Distribution Update

Wednesday, April 3, 2019

To best serve and support customers in the United States, HeatLink Group Inc. is pleased to announce a restructure to include a new division: HeatLink Group USA.

HeatLink Group USA will act as the Sales and Distribution operation for HeatLink Group Inc. in the United States and will focus on aligning Sales, Customer Service, and Supply Chain Management resources to meet the needs of its American customer base.

As an initial step in this new division’s efficiency, HeatLink Group USA Customer Service, Distribution, and Accounts Receivable will now all be in the United States Below is contact information for these relocated operations. We thank you in advance for updating your records and systems.

HeatLink Group USA Customer Service
150 Schilling Blvd., Suite 201
Collierville, TN 38017
Phone:  1-800-323-1545
Fax:  1-888-800-8114
For Customer Service Questions: csr@heatlinkgroupusa.com
To Place Orders: orders@heatlinkgroupusa.com

HeatLink Group USA Accounts Receivable
Please send payments to the lockbox information below:
1774 Paysphere Circle
Chicago, IL 60674
For credit questions: credit@heatlinkgroupusa.com

HeatLink Group USA Distribution Center
3400 Mueller Brass Road
Covington, TN 38019

The HeatLink Group Inc. operation in Calgary, Alberta Canada, will continue to manufacture Heatlink® and PureLink® PEX tubing, serve as the company’s Canadian Sales and Distribution arm, and provide technical/design support for all customers, including HeatLink Group USA customers.

Brian Barksdale, an experienced industry professional with 19 years of service with Mueller Industries, will be leading HeatLink Group USA.  Manufacturer sales representatives and agencies currently under contract and selling in the United States for HeatLink Group Inc. will continue to be utilized by HeatLink Group USA.

HeatLink Group USA’s market focus, unique resources, and quality products will offer great opportunities for our American customers to grow their PEX business. To learn more, please contact your local sales representative, HeatLink Regional Sales Manager, or Brian Barksdale at (850) 284-6623.

US Warehouse Expansion and Relocation

Wednesday, January 2, 2019

We are moving

The growing demand for HeatLink’s innovative range of radiant heating and plumbing solutions means that the company now requires additional warehousing and distribution capacity.

HeatLink has doubled its available space in its new US distribution hub in Covington, Tennessee, a facility that is co-located with HeatLink’s parent company Mueller Industries.

Shipments from the current Grand Rapids warehouse facility will cease in early January, and orders will be fulfilled exclusively from the Calgary warehouse for approximately one month.

HeatLink has increased inventory and personnel resources in Calgary to ensure consistent service for HeatLink’s customers.

Shipping from the new Covington facility will begin in early to mid-February.
     3400 Mueller Brass Road
     Covington, TN 38019

Once the new facility is fully operational, shipping lanes to all North American destinations will be optimized for ship times and costs to best suit our customers.  

Manfred Schmidt, president of HeatLink Group, states, “The added space and additional loading dock capacity at the Covington facility will ensure we can continue to grow while maintaining our high standards in customer service and logistics.”

CIPHEX West 2018 New Product Competition Winner

Wednesday, November 14, 2018

HeatLink Smart System New Product Showcase

The HeatLink Smart system was chosen by a jury of industry experts as the winner in the Controls and Instrumentation Category.

To be a finalist, each product must have demonstrated innovation in terms of utilization for function, while offering a variety of benefits to the industry members who sell, install or specify the products and, ultimately, to the end-user.

The HeatLink® Smart System includes thermostats, modules, actuators, and relays to wirelessly control a heating system. The addition of smart plugs and sensors expand the system into day to day life.
The heart of the system is the Wireless Internet Gateway. The Gateway coordinates the devices, and connects to the building's Internet to create a secure path to the HeatLink® Smart System app.

HeatLink staff proudly accepted the award at our booth.

HeatLink Launches New Smart System

Monday, October 22, 2018

HeatLink is excited to announce the launch of its new Smart System. The Smart System provides wireless and app enabled control of HeatLink hydronic heating systems for residential and small commercial property owners.

Consumers around the world are embracing home automation systems and they want a system that's easy to operate and provides peace of mind when they are away from home. HeatLink’s Smart System app allows for remote management of hydronic installations allowing owners to effectively control and monitor their system.

The HeatLink® Smart System uses the Zigbee Home Automation wireless protocol, ensuring a strong connection between all wireless devices, and a secure path to the HeatLink app. Without the need to run wires, installation and setup is easy and low cost, and adding devices to the system is hassle-free.

Products in the HeatLink® Smart System line include thermostats, zone modules, actuators and relays to wirelessly control a heating system. The addition of smart plugs and sensors expand the system into day to day life. The Smart System can be controlled from anywhere with user friendly Web, Android and iOS apps, and is compatible with other third-party devices including Amazon’s Alexa.

“We’re excited about bringing this new control system to the market,” says Manfred Schmidt President of HeatLink, “this is a notable example of our focus on offering innovative new products that are designed to meet the needs of our customers. I’m proud of the fact that we have a system that is both easy to install and simple to use”. Schmidt continued, “our HeatLink Smart System can be configured for almost any residential or small commercial radiant system.”

BIM Library Live!

Monday, May 7, 2018

HeatLink has partnered with Thomas Product Data Solutions to provide BIM (building information modeling) files on demand. The online platform provides a catalog of over 200 plumbing PEX-a tubing and fittings, and heating PEX-a oxygen barrier tubing items in Revit and CADmep file formats.

Users can access the BIM files under the Resources menu at “BIM Library” and download the items they want. Revit models are dynamically generated on-the-fly using information stored in the database.

“Our customers are moving towards BIM workflows,” says Manfred Schmidt, president HeatLink Group. “Providing them with the resources they need to do their work is important to us.”

https://bim.heatlink.com

Revit Download ExampleCADmep PEX TabCADmep Fittings TabCADmep Multi-Ports tab

 

Veterans Food Drive 2017

Monday, December 11, 2017

Once again we must thank our generous staff for donating food and money to the Veterans Food Bank, run by the Canadian Legacy Project, a not for profit organization which also runs Field of Crosses, Vet Fit, and service dog programs.  The CLP supplies food, medicine, and assistance to our veterans throughout the year, as well as providing education about the role of veterans in our communities.
Some of our senior managers were on hand to deliver these donations, which not only help to provide much needed food, but also a service dog to a veteran affected by PTSD, a serious disorder which makes it difficult for soldiers to lead normal lives.

HeatLink In the Community

Monday, December 11, 2017

Alberta winters are often unpredictable, and can arrive at any time with a whimper or a bang, and this year was no different.  Unfortunately for one new building superintendent out in Camrose, the sudden onslaught of winter revealed a problem with the snow melt system.

While a snow melt system can be a real lifesaver, one set up without the proper know-how can be a headache at best, or a danger at worst.

After a quick phone call our panel shop production supervisor Ryan Roth was on site with Darrell Hannon of Alan Forrest Sales to get the system up and running and melting snow the way it is supposed to (maybe it worked a little too well, though - as of this writing most of our snow is gone, but we have our fingers crossed for a white Christmas!).

HeatLink has an extensive library of materials available to support our products, but we are always happy to go the extra mile to ensure that you have a system that is working the way it is designed to, providing your customers with the comfort and safety they expect.

Radiant Cooling FAQ Part 3

Wednesday, October 11, 2017

Q: What is human thermal comfort?

A:  ASHRAE Standard 55 defines thermal comfort as “that condition of mind that expresses satisfaction with combinations of indoor thermal environmental factors and personal factors that will produce thermal environmental conditions acceptable to a majority of occupants within the space.”

ASHRAE has established the standard for Thermal Environmental Conditions for Human Occupancy, or ASHRAE Standard 55 .  This standard sets the boundaries for thermal comfort at: 50% RH (Relative Humidity) with 75-80ºF Operative Temperature for the summer (cooling) period.

This is the comfort area that optimizes the percentage of people who are comfortable, with less than 10% being dissatisfied at any moment.  ASHRAE Standard 55 sets the floor temperature at 66ºF (cooling) to 84ºF (heating) for optimal occupant comfort.

Graphic showing the breakdown of human thermal transfer

This graphic shows the breakdown of human thermal regulation through heat transfer methods.

Q: What is Local Thermal Discomfort?

Local Thermal Discomfort is anything that causes human thermal comfort to be disrupted or otherwise not reached.

The main culprits of thermal discomfort are:

Radiant Asymmetry, which occurs when the thermal radiation field surrounding the body is not uniform due to differing surface temperatures. This is often caused by direct sunlight, but occurs anytime there are large temperature differences between surfaces in a room.

Vertical air temperature can influence thermal comfort through stratification of the air temperature. This can result in air that is warmer at head level and cooler at ankle level, which is less favorable and more common than the reverse.

Floor surface temperature can become uncomfortable for occupants if it is too warm or too cool (the standard only addresses comfort for occupants wearing footwear).

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