Recent News

The growing demand for HeatLink’s innovative range of radiant heating and plumbing solutions means that the company now requires additional warehousing and distribution capacity.

HeatLink has doubled its available space in its new US distribution hub in Covington, Tennessee, a facility that is co-located with HeatLink’s parent company Mueller Industries.

Shipments from the current Grand Rapids warehouse facility will cease in early January, and orders will be fulfilled exclusively from the Calgary warehouse for approximately one month.

HeatLink has increased inventory and personnel resources in Calgary to ensure consistent service for HeatLink’s customers.

Shipping from the new Covington facility will begin in early to mid-February.
     3400 Mueller Brass Road
     Covington, TN 38019

Once the new facility is fully operational, shipping lanes to all North American destinations will be optimized for ship times and costs to best suit our customers.  

Manfred Schmidt, president of HeatLink Group, states, “The added space and additional loading dock capacity at the Covington facility will ensure we can continue to grow while maintaining our high standards in customer service and logistics.”

HeatLink is excited to announce the launch of its new Smart System. The Smart System provides wireless and app enabled control of HeatLink hydronic heating systems for residential and small commercial property owners.

Consumers around the world are embracing home automation systems and they want a system that's easy to operate and provides peace of mind when they are away from home. HeatLink’s Smart System app allows for remote management of hydronic installations allowing owners to effectively control and monitor their system.

The HeatLink® Smart System uses the Zigbee Home Automation wireless protocol, ensuring a strong connection between all wireless devices, and a secure path to the HeatLink app. Without the need to run wires, installation and setup is easy and low cost, and adding devices to the system is hassle-free.

Products in the HeatLink® Smart System line include thermostats, zone modules, actuators and relays to wirelessly control a heating system. The addition of smart plugs and sensors expand the system into day to day life. The Smart System can be controlled from anywhere with user friendly Web, Android and iOS apps, and is compatible with other third-party devices including Amazon’s Alexa.

“We’re excited about bringing this new control system to the market,” says Manfred Schmidt President of HeatLink, “this is a notable example of our focus on offering innovative new products that are designed to meet the needs of our customers. I’m proud of the fact that we have a system that is both easy to install and simple to use”. Schmidt continued, “our HeatLink Smart System can be configured for almost any residential or small commercial radiant system.”

Alberta winters are often unpredictable, and can arrive at any time with a whimper or a bang, and this year was no different.  Unfortunately for one new building superintendent out in Camrose, the sudden onslaught of winter revealed a problem with the snow melt system.

While a snow melt system can be a real lifesaver, one set up without the proper know-how can be a headache at best, or a danger at worst.

After a quick phone call our panel shop production supervisor Ryan Roth was on site with Darrell Hannon of Alan Forrest Sales to get the system up and running and melting snow the way it is supposed to (maybe it worked a little too well, though - as of this writing most of our snow is gone, but we have our fingers crossed for a white Christmas!).

HeatLink has an extensive library of materials available to support our products, but we are always happy to go the extra mile to ensure that you have a system that is working the way it is designed to, providing your customers with the comfort and safety they expect.

Q: What is human thermal comfort?

A:  ASHRAE Standard 55 defines thermal comfort as “that condition of mind that expresses satisfaction with combinations of indoor thermal environmental factors and personal factors that will produce thermal environmental conditions acceptable to a majority of occupants within the space.”

ASHRAE has established the standard for Thermal Environmental Conditions for Human Occupancy, or ASHRAE Standard 55 .  This standard sets the boundaries for thermal comfort at: 50% RH (Relative Humidity) with 75-80ºF Operative Temperature for the summer (cooling) period.

This is the comfort area that optimizes the percentage of people who are comfortable, with less than 10% being dissatisfied at any moment.  ASHRAE Standard 55 sets the floor temperature at 66ºF (cooling) to 84ºF (heating) for optimal occupant comfort.

This graphic shows the breakdown of human thermal regulation through heat transfer methods.

Q: What is Local Thermal Discomfort?

Local Thermal Discomfort is anything that causes human thermal comfort to be disrupted or otherwise not reached.

The main culprits of thermal discomfort are:

Radiant Asymmetry, which occurs when the thermal radiation field surrounding the body is not uniform due to differing surface temperatures. This is often caused by direct sunlight, but occurs anytime there are large temperature differences between surfaces in a room.

Vertical air temperature can influence thermal comfort through stratification of the air temperature. This can result in air that is warmer at head level and cooler at ankle level, which is less favorable and more common than the reverse.

Floor surface temperature can become uncomfortable for occupants if it is too warm or too cool (the standard only addresses comfort for occupants wearing footwear).